- What is your refund policy?
- Digital license purchases follow the terms shown at checkout. Contact support through your receipt email if you hit a blocking issue—we treat good-faith cases individually.
- What does "lifetime" mean?
- You keep generated code forever. Paid tiers include lifetime updates to the CLI and shipped templates, as described in the license.
- How do team seats work?
- Pro includes up to five activations. Rotate machines with deactivate/activate so seats reflect real usage.
- Are major new products included in lifetime updates?
- Lifetime updates cover the Simulacrum CLI and templates in your tier. Substantially new product lines may be offered separately; see the license for details.
- What does WCAG 2.2 AA conformance mean?
- Pro tier templates pass WCAG 2.2 Level AA conformance, verified by CPACC experts and manual screen reader testing. This includes skip links, focus indicators, color contrast, aria attributes, reduced motion support, and full keyboard navigation.
- What are observability connectors?
- Pro tier users can select observability integrations during project scaffolding: Sentry, Datadog, Grafana Cloud, Prometheus, New Relic, OpenTelemetry, and LogRocket. Each connector generates config files, dependencies, and environment variable templates.
- How many templates are available?
- Simulacrum ships 20 top-level templates with 80+ industry sub-variants, totaling over 100 unique scaffold configurations. All 20 templates are available now across Starter and Pro tiers.